How to buy
To ensure successful shopping at art-jewels.pl, we encourage you to become familiar with the following guidelines:
- it is possible to choose products in the following categories: JEWELRY WITH DIAMONDS, GOLD JEWELRY, SILVER JEWELRY, PEARL JEWELRY, MEN’S JEWELRY, SPECIAL OFFERS.Searching within categories is facilitated by filters, thanks to which jewelry can be viewed according to different criteria, e.g. promotion, price, size.
- after making your choice, please click the “add to cart” icon.
- to make your purchase, click the “go to order finalization” icon and fill out the order form, where you will be asked to select the payment method: money transfer, credit card/eTransfer, or cash on delivery, and fill out all the mandatory information – when filling out the order form, you may register an account at our store, which will speed up future purchases.
- after completing the order form, click the “I confirm the order with an obligation to pay” icon to finalize the order.
- you will receive an order placement confirmation to the e-mail address provided in the form.
The Customer may choose one of the following payment methods:
e-transfer, credit card – payment of the full calculated value of the order onto the Store’s bank account before delivery of the ordered goods; the payment is carried out via PayU. The order is performed after recording the payment on the Store’s account. The shipping cost within Poland is always 0,00 PLN. The shipping and delivery insurance cost to EU countries is always 35,00 PLN and is added to the order value.
Payment via traditional money transfer onto the Store’s bank account: account number:
Bank PeKaO SA
In the transfer title please enter the order number; the order is performed after recording the payment on the Store’s account. The shipping cost within Poland is always 0,00 PLN. The shipping and delivery insurance cost to EU countries is always 35,00 PLN and is added to the order value.
Cash payment on delivery, upon receipt of the parcel. The delivery cost within Poland is always 0,00 PLN.
Payment in cash/pay card upon personal collection at the brick and mortar store - always 0,00 PLN.
Right to withdraw from the agreement.
You have the right to withdraw from this sales agreement within 14 days without statement of cause.
The term for withdrawal from the agreement expires after 14 days following the date on which the goods came into your possession, or when a third party other than the carrier and indicated by you has come into possession of the ordered goods.
To exercise your right to withdraw from the agreement, you must inform us of your decision to do withdraw from the agreement by way of a unilateral declaration (for example, a letter sent via regular or electronic mail) at:ART-JEWELS ARTYSTYCZNA PRACOWNIA JUBILERSKA EWA SKOWRON, ul. Zdrojowa 12, 57-320 Polanica-Zdrój, tel. +48 781 279 533, e-mail: firstname.lastname@example.org
You may use the agreement withdrawal form template, however this is not mandatory. You may also fill out and send an agreement withdrawal form or any other unilateral declaration electronically at our e-mail address: email@example.com. If you use this option, we shall immediately send you a confirmation of having received your agreement withdrawal information on a permanent carrier (form example, via electronic mail).
In order to observe the withdrawal term, it is sufficient for you to send information regarding exercising your right to withdraw from the agreement before the abovementioned 14 day term expires.
Results of withdrawing from the agreement.
In the event of your withdrawal from this agreement, we shall return all the payments received from you, including the delivery costs of the goods (with the exception of additional costs arising from the delivery method selected by you, other than the least expensive normal delivery method offered by the Store), immediately, and in any case no later than 14 day from the date on which we are informed of your decision to exercise your right to withdraw from this agreement. The payment refund is carried out using the same payment methods, which were used by you in the original transaction, unless you expressly agree to a different solution; in any instance, you shall not incur any further charges in relation to such a refund. We may delay the payment refund until the receipt of returned goods, or until delivery of proof of the goods being sent back, whichever comes first. You shall cover the direct costs related to returning the goods.
We are liable for every product which we sell, which is why we only choose the best manufacturers and highest quality products, in order for you to receive goods free of manufacturing defects.
If, however, there are any issues with your purchase – you are guaranteed to receive quick and professional assistance. If our efforts do not meet your expectations, please contact us – we shall make every effort to find the best solution for every situation.
A detailed description of the complaint procedure is provided in § 6 of the Store’s Terms and Conditions.
In case of any doubts, please contact us:
firstname.lastname@example.org or +48 781 279 533